Wily Technology
Delivers ROI Tools for Web Application Management
Preventing Customer Losses Due to Poor Online Experiences
Can Lead to Millions of Dollars in Additional Lifetime Revenue
Burlingame, CA - December 9, 2002 - Wily Technology, the
leader in Enterprise Web Application Management, today announced
the availability of an ROI calculation tool and white paper
to help organizations quantify the large revenue gains and
operational efficiencies resulting from optimizing the performance
and availability of their mission-critical Web applications.
The Wily ROI Calculator and white paper titled, "The
ROI of Web Application Management: Availability, Performance
and Control" may be obtained by request at www.wilytech.com/ROI.
The growing use of mission-critical Java™ applications
to deliver products and services — particularly in such
industries as banking, securities, telecommunications, insurance,
government and consumer products - can be expected to produce
revenue measured in the millions of dollars per day. However,
increasing competition and customers' escalating expectations
for high performance mean that an unavailable or slow application
is potentially bleeding millions of dollars in revenue while
increasing operational expenses.
For example, an online banking application serving 10,000
users per day may generate an average lifetime value of $7,500
per customer over the course of five years. According to
studies by Gartner Group¹ and Jupiter Research²,
if the application fails, the bank that deployed the application
could lose as many as 20% of the customers who try to access
it during downtime. As a result, a mere 2 percent downtime
can cause this example Web application to generate annual
potential revenue losses of $22,000,000.
"With the move from static to dynamic transactional
Web applications, organizations are focusing on the responsiveness
of applications themselves and the need to invest in Web
application monitoring and management. The question until
now has been how large that investment should be," said
Martin Marshall, president of the Martin Marshall Group,
and author of the groundbreaking study on application performance
The Need for Speed II. "Our studies have shown that
the health maintenance of commercial Web applications should
be apportioned approximately in line with the health insurance
premiums for a company's employees, at about 5 percent of
the monthly gross margin returned during the mid-point of
the application's lifecycle." The Martin Marshall Group
performs analysis of Internet technology markets, products,
and companies, focusing on the software and hardware associated
with deployment of enterprise applications using Web technology.
More information is available at www.martinmarshallgroup.com.
"Our Fortune 1000 customers are global leaders in their
industries who recognize the direct link between superior
Web application performance and the high quality of service
that drives customer loyalty, revenue opportunities, and
brand value," said Dick Williams, president and CEO
of Wily Technology. "Wily's new white paper and ROI
calculator give organizations the tools to quantify the top-
and bottom-line benefits of investing in Java application
management software to eliminate downtime and increase the
responsiveness of their mission-critical Web applications."
Wily Enterprise Web Application Management Solutions
The Wily family of enterprise Java application management
solutions includes Wily's Introscope and Introscope PowerPacks.
Introscope is the first complete management solution to offer
a Whole Application View™ into Java Web applications,
application servers and Java-connected back-end systems.
Introscope PowerPacks are extensions to Introscope that monitor
key systems such as transaction servers, databases and Java
connectors, while fully integrating real-time application
performance data with existing system management frameworks.
Built on Wily's patented agent technology, Wily's solutions
deliver unparalleled visibility across the entire Java application
and application server platform to quickly pinpoint performance
problems. As a result, customers are able to identify performance
problems within hours or days that previously would have
taken weeks or even months to find. These organizations can
ensure the high availability and performance their customers
demand from production applications and roll out new customer-ready
applications more quickly.
Wily has established close development partnerships with
BEA, Hewlett-Packard, IBM, and SunOne, which have all integrated
Wily's AutoProbe interface, so that applications built on
these platforms can be automatically monitored for performance
issues — without any changes to the application code.
About Wily Technology, Inc.
CA Wily Technology, a division of CA, is the market-leading provider of Enterprise Application Management solutions. By providing end-to-end visibility into customer transactions in real-time, CA Wily's products enable companies to successfully manage the health and availability of their critical Web applications and infrastructure. CA Wily's collaborative management approach allows enterprises to rapidly detect and diagnose application slowdowns and failures, and better assess the impact of application performance on business success. This means better customer service, more stable revenue streams, and higher IT productivity. To learn more about CA's Wily Technology division, visit http://www.wilytech.com or call 1 888 GET WILY.
¹Source: Gartner Group, Surviving in a 24x7 World,
2001
²Source: Jupiter Research: The Cost of Poor Customer Service, April 2002 |
Community
Partner Access
Site Map
Contact
