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Wily Technology Sets the Standard for Enterprise Java Application Management with Introscope® 4.0

Next Generation of Wily's Leading Solution Offers Advanced Features For Ensuring High Application Availability and Superior Quality of Service

Burlingame, CA - Jan. 21, 2003 - Wily Technology, the leader in Enterprise Java Application Management, today announced the general availability of Introscope 4.0, the next generation of Wily's leading Java application management solution. Version 4.0, which is already being used to monitor real-world production environments, sets the standard for enterprise Java application monitoring by further extending Introscope's deep visibility into the Java application environment, enhancing the flexibility of Wily's easy-to-use dashboards, and providing invaluable new tools for application diagnostics and optimization.

Used by companies worldwide, Introscope offers a Whole Application View™ into the entire application environment, allowing IT teams to identify performance problems whether inside the application itself, the application server, or in back-end transactional and supporting systems. Introscope's Blame Technology™ isolates bottlenecks in production applications, application servers and back-end systems all the way down to individual Servlets, JSPs, EJBs, Classes, Methods and more. Wily's patented low-overhead agent technology allows IT staff to manage live production applications and their operating environment 24x7.

"We've been using Introscope to monitor multiple applications for some time now and it has been a significant tool for us," said Bruce Brissette, senior software engineer at Experian, a leading provider of global information solutions. "Introscope's deep visibility into the Java application environment allows us to quickly pinpoint application bottlenecks to better ensure optimal performance. Version 4.0 offers even greater value by extending Introscope's visibility into non-Java supporting systems and allowing us to isolate performance problems in individual transactions. Introscope's new free-form dashboards allow us to create even more flexible views of our Java environment."

Introscope 4.0 Sets the Standard With New Functionality

Introscope 4.0 offers significant new enhancements to Wily's industry-leading Java application management solution, including new free-form dashboards and Introscope's Environment Performance Agent (EPA™), as well as two new complementary products that extend Introscope's deep insight into application performance.

New free-form dashboards offer Introscope 4.0 users a flexible and scalable graphical representation that mirrors their unique managed application environment. Graphical images that represent physical or logical entities in the application environment may be placed on the dashboard along with traditional viewers such as graphs and stop lights to provide a virtual representation of the managed environment. Wily's new dashboards allow each team member to monitor live data that is most meaningful to them. It facilitates knowledge transfer among different groups within the IT department and simplifies the problem resolution process.

Introscope's Environment Performance Agent (EPA™) monitors live performance and availability data from non-Java sources to help IT staff to obtain a better overall view of the entire application environment.

On-screen reporting of worst components allows IT personnel to more quickly identify problem components causing performance problems in live Java applications.

New administrative controls provide Introscope administrators with the ability to control the data viewed and actions available to Introscope users.

Extending the functionality of Introscope 4.0 are two invaluable, complementary new tools for application diagnostics and optimization that are part of the Wily 4 family: Introscope LeakHunter™ and Introscope Transaction Tracer™.

  • Introscope LeakHunter™ identifies hard-to-find potential memory leaks in J2EE applications-a major obstacle to achieving high levels of application availability. It allows IT personnel to better ensure application availability by eliminating memory management problems that cause performance degradation, unpredictable execution or application crashes.
  • Introscope Transaction Tracer™ tracks individual problem transactions in live production systems and allows IT personnel to identify the components in the transaction path causing performance degradation. Through the detailed tracing of individual transactions, this tool arms application support personnel with the data they need to analyze and correct erratic transactions and transaction-specific performance problems.

"Introscope 4.0 represents an outstanding advancement in Java application monitoring," said Lewis Cirne, founder and CTO of Wily Technology. "Introscope 4.0's extended visibility into non-Java systems and invaluable new tools for ensuring application performance and availability give enterprise IT teams the best means available to deliver exceptional Quality of Service. Customers worldwide are using Introscope to save money on application maintenance costs and to offer exceptional user experiences for those whom the application serves."

Built on Wily's patented monitoring technology, Introscope 4.0 allows IT staff to monitor, improve and manage enterprise Java applications in each stage of the application lifecycle. It gives application support personnel the ability to quickly isolate and resolve performance issues when they arise. Introscope 4.0 provides a common language that operations, QA and development personnel can use to proactively maintain application availability and eliminate finger pointing. Wily's Introscope is the only platform-independent Java management solution that is fully compatible with any Java IT environment. A proven solution used by Global 2000 companies, Introscope 4.0 helps enterprises achieve fundamental business goals by meeting three essential criteria for successful application deployment: higher availability, better performance and greater control.

Introscope 4.0 is Cornerstone of Wily 4

Wily Introscope 4.0 is the cornerstone of Wily 4, the industry's first comprehensive Java application management solution for production systems. The flexibility of Wily 4 allows it to meet the management needs of any unique Java application environment while integrating with both enterprise management processes and systems management frameworks. Complementing Introscope 4.0, Wily 4 also features the new Introscope Transaction Tracer and Introscope LeakHunter application optimization and diagnostic tools, as well as a range of PowerPacks-extensions to Introscope that monitor interactions with key systems such as transaction servers, databases and Java connectors. Key functionality of Introscope 4.0 includes:

  • Application monitoring of the performance and availability of EJBs, JSPs, Servlets, Classes, Methods, JTA, JNDI, JDBC, CORBA, RMI, JMS, Socket Activity, File Activity, XML and more. Monitoring is enabled by Wily's patented Blame Technology™, which pinpoints the exact component causing problems, and on-screen reporting of the worst performing components for instant problem identification. Monitoring also includes production JVM Multi-image load balancing statistics, memory usage, and CPU utilization.
  • Application server monitoring includes advanced monitoring of WebLogic via JMX and of WebSphere through its built-in PMI system. Additionally, Introscope PowerPacks for application servers complement Introscope 4.0 to provide tuning and configuration management.
  • Back-end support systems monitoring includes Introscope SQL Agent™ for performance monitoring of Oracle, DB2, Sybase and JDBC databases at the SQL statement level and optional PowerPacks, which provide out-of-the-box monitoring of IBM CICS™ Transaction Gateway and IBM MQSeries™.
  • Application diagnostics and optimization are provided by two new optional products: Introscope Transaction Tracer for isolating bottlenecks in individual transactions and Introscope LeakHunter for identifying memory leaks.
  • Heterogeneous environment performance monitoring is delivered via the Environment Performance Agent (EPA).
  • Systems management process integration is supported by free-form dashboards and user access control for Introscope administrators. Introscope 4.0 offers direct integration with system management frameworks using dynamic MIB support and provides console integration with HP OpenView™, Tivoli Enterprise Console®, BMC Patrol® and CA Unicenter. Other features include SmartTrigger™ Alerts for event notification via e-mail, pager, native APIs or messages, and out-of-the-box historical trend and capacity reporting.

To find out more about Introscope 4.0 and the entire Wily 4 solution, please call 1-888-GET-WILY, or send an e-mail to info@wilytech.com or visit www.wilytech.com.

About Wily Technology, Inc.

CA Wily Technology, a division of CA, is the market-leading provider of Enterprise Application Management solutions. By providing end-to-end visibility into customer transactions in real-time, CA Wily's products enable companies to successfully manage the health and availability of their critical Web applications and infrastructure. CA Wily's collaborative management approach allows enterprises to rapidly detect and diagnose application slowdowns and failures, and better assess the impact of application performance on business success. This means better customer service, more stable revenue streams, and higher IT productivity. To learn more about CA's Wily Technology division, visit http://www.wilytech.com or call 1 888 GET WILY.

 

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David Resnic
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Phone: +1 508 628 8426
Cell: +1 617 835 6072

 

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