Wily Technology
J2EE End-User Survey Reveals Risk to Enterprises Deploying
Online Applications Without Adequate Support
Surveyed Enterprises Average Roughly One Day of Downtime
per Week; Application Complexity and Lack of Process and
Tools are Main Source of Performance Issues
Brisbane, CA — Nov. 20, 2003 — Wily Technology,
the leader in Enterprise Java Application Management, today
announced the results of the industry's first comprehensive
end-user survey of J2EE application performance. The 2003
Wily Benchmark Survey of J2EE Application Performance and
Availability collected data on industry-wide user experiences
with, and plans for J2EE application deployment and management
across a spectrum of enterprise and public sector organizations
worldwide. Wily is presenting a full report of the results
of the survey in a series of seminars presented in cities
across North America. To register for the seminars visit http://www.wilytech.com/J2EEsurvey/seminar.html.
"Organizations must take application availability and
performance issues much more seriously or risk losing revenue,
customers, and trading partners. The survey results showed
that, on average, even in today's competitive 24x7 economy,
applications are available to service users only 88 percent
of the time. That means companies are losing over 20 hours,
or one full day per week, of availability," said Lewis
Cirne, founder and chief technology officer, Wily Technology.
"Organizations do not have to live with poor availability
and performance," said Cirne. "Most Wily customers
achieve much higher values. This survey clearly demonstrates
that there is a fundamental need for organizations to invest
in three areas: structured management processes to triage
and resolve problems; dedicated application management resources;
and better tools to enable real time monitoring and rapid
problem isolation."
Survey Respondents Report a Growing Commitment to J2EE
More than 350 active J2EE users, representing 43 countries
and 16 industries, participated in the Benchmark Survey.
Most of the data points used in the final results to be presented
at Wily's seminars across the country are based on a sub-population
which represents responses from individuals employed by organizations
outside the software or computer services industry.
More than 70 percent of these respondents have leadership
responsibilities for developing or managing J2EE applications,
with the most common title being software architect.
Respondent feedback underscores a growing commitment to
the use of J2EE in today's risk-averse business world. Organizations
in this survey will spend 52 percent of all application development
budgets on J2EE in 2003; 30 percent of the respondents will
develop more than 75 percent of their applications in J2EE.
Survey Highlights
The survey collected data on the availability and performance
of deployed applications; application management strategies,
tools and techniques; and future investment plans for J2EE
development and deployment, as well as the evolution of complex
enterprise infrastructures. The survey was not intended to
measure performance or customer satisfaction with regard
to any hardware or software product.
The key findings include:
- Application availability and performance is generally
average to poor:
- At their worst, applications average only 60 percent
attainment of performance targets.
- On average, only 42 percent of applications perform
as planned on their initial deployment.
- J2EE applications comprise a complex ecosystem of components:
- The source of J2EE application problems is code-related
only 13.7 percent of the time.
- In 86 percent of cases, the source of application
performance issues lay in other areas such as in
the connections to the databases, connections to
mainframes, etc.
- Diagnosing J2EE problems takes too long:
- In 40 percent of cases, the first notice of an
application problem is a customer or key executive
complaint.
- In 30 percent of the organizations, problem diagnosis
takes more than a full day.
"Business success and IT success are becoming inseparable
and J2EE is a huge part of the IT equation," according to
Jasmine Noel, Ptak, Noel & Associates. "The pace of J2EE
application change is profound, and while systems management
frameworks are valuable in large IT environments, they do
not deliver the problem diagnosis capability required for
the successful management of J2EE applications. The information
from this survey not only allows organizations to compare
experiences and strategies, but it also offers timely data
that organizations can use to better plan for future technology
investments."
About Wily Technology, Inc.
CA Wily Technology, a division of CA, is the market-leading provider of Enterprise Application Management solutions. By providing end-to-end visibility into customer transactions in real-time, CA Wily's products enable companies to successfully manage the health and availability of their critical Web applications and infrastructure. CA Wily's collaborative management approach allows enterprises to rapidly detect and diagnose application slowdowns and failures, and better assess the impact of application performance on business success. This means better customer service, more stable revenue streams, and higher IT productivity. To learn more about CA's Wily Technology division, visit http://www.wilytech.com or call 1 888 GET WILY.
Introscope is a registered trademark of Wily Technology,
Inc.
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