Wily Technology
Debunks the Myths of Web Application Management
JavaOne Booth #1408
JAVAONE CONFERENCE, San Francisco, CA - June 29, 2004 -
DID YOU KNOW that the fundamental requirements for ensuring
that enterprise applications meet the highest standards of
application management and performance are 1) the ability
to monitor live, production applications 2) and the ability
to rapidly determine the root cause of problems at any point
in the application lifecycle? As simple as it may seem to
follow these requirements, many organizations treat application
management as an afterthought. Some organizations assume
they have "application management," when actually they are
utilizing other types of management technologies that do
not fulfill these critical requirements.
To help enterprises not fall prey to catastrophes that can
be caused by poor application performance management, Wily
Technology offers the "Top Myths of Web Application Management."
Myth 1) Systems management is the same as application
management. Actually, they are quite different
in their approaches. Systems management focuses on managing
networks, databases, hardware and other systems separately,
as distinct functional silos. Application management is
focused on the health of all of the various components
that make up an application - the business logic code,
the application servers, connections needed to integrate
systems - as a holistic logical unit - what Wily calls
the "Whole Application."
Myth 2) If applications are properly tested, you
don't need to manage and monitor applications once in production. Many
problems will only arise and can only be detected once
the application is in production. Test environments rarely
match real production. Most performance problems are caused
by integration and environment problems which are all but
impossible to test for.
Myth 3) Most application problems are in the actual
application code. In fact, Wily's Benchmark Survey
of Application Performance, available on www.wilytech.com,
and other such studies have shown that less than 20% of
application problems are code-related and thus easily found
in the testing cycle.
Myth 4) After a problem occurs, developers can solve
the problem using their profiling tools. While
deeper drill down using a profiler may find the problem
after the application is down, customers and revenue streams
have already been impacted. If the application is important,
then it is important to monitor it 24x7. After all, how
can you anticipate a problem, let alone start to diagnose
the problem, if you are not actually watching it?
Myth 5) Application monitoring dashboards are plug-and-play;
one console fits all. One view does not fit all.
How can one dashboard provide the right view of all enterprise
applications for all the possible users? In order to effectively
manage an application, enterprises need tailored views
of the managed environment and dashboards that can be customized
to meet each user's needs.
Myth 6) Today's application servers provide all
the management tools required to manage enterprise J2EE
applications. While J2EE application servers include "management
consoles," to perform basic administration functions, they
do not provide the capabilities to provide internal views
into the applications or the back-end connections. In fact,
very little useful application performance information
is available from the application server.
Myth 7) A good measure of application availability
is 90 percent uptime. Do the math! 90 percent
availability equals 2.4 hours of downtime per day! One
leading analyst firm advises their clients that 98 percent
availability (which equals 29 minutes of downtime per day)
should be considered "average." Availability indicates
the application's ability to service customer requests.
So each minute an application is unavailable translates
into unserviced customers. Ask yourself: How many customers
do I want to upset today? How much online revenue is it
acceptable to lose?
Myth 8) Having good application management tools
will ensure high performance. Actually, it takes
more than good tools like Wily's award-winning Introscope(r)
to be successful at managing complex web applications.
Wily recommends three essential elements of success: Specialized
J2EE application management tools; disciplined problem
resolution and improvement processes; and dedicated application
management resources - skilled people using the right tools,
following rigorous processes.
About Wily Technology, Inc.
CA Wily Technology, a division of CA, is the market-leading provider of Enterprise Application Management solutions. By providing end-to-end visibility into customer transactions in real-time, CA Wily's products enable companies to successfully manage the health and availability of their critical Web applications and infrastructure. CA Wily's collaborative management approach allows enterprises to rapidly detect and diagnose application slowdowns and failures, and better assess the impact of application performance on business success. This means better customer service, more stable revenue streams, and higher IT productivity. To learn more about CA's Wily Technology division, visit http://www.wilytech.com or call 1 888 GET WILY.
Introscope is a registered trademark and Get Wily is a trademark
of Wily Technology, Inc. Magic Quadrant is a trademark of
Gartner, Inc. All other trademarks or registered trademarks
herein are property of their respective owners. Other products
mentioned are the trademarks of their respective corporations. |
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