Wily Technology
Brings Happy Holidays to Online Retailers
Brisbane, CA – December 13, 2004 – DID YOU KNOW?
This year's online holiday sales are expected to reach $13.2
billion — raising the competitive pressures among online
retailers to provide fast, reliable online service. With
so much at stake, e-tailers have more incentive than ever
to ensure superior performance and always-on availability
for critical Web-based applications that provide essential
services during this holiday season such as online shopping,
supply chain management, call center support, and purchase
order and fulfillment.
Leading e-tailers such as Columbia House, Harry & David,
Home Depot, John Lewis Partnership, KB Toys, Otto Group,
and Toys 'R Us are giving their customers the gift of superior
online service by ensuring their applications are fast, responsive
and never go down. All of these powerful retail brands are
relying on Introscope®, the most popular tool for monitoring
and managing critical, revenue-generating Web applications,
to ensure e-shoppers receive exceptional levels of online
customer experience and satisfaction. This is especially
critical during the peak holiday season when spikes in Web
traffic and online transactions are extremely high and online
sales sites must not fail or they risk losing customers to
competitive vendors with a quick click to the next URL.
Introscope is used in all major industries including financial
services, insurance, government, telecommunications, and
transportation. Wily's market-leading product provides real-time,
end-to-end transaction visibility into the availability and
performance of mission-critical Web applications and can
identify bottlenecks and potential application failures before
they impact online shoppers. It gives IT teams the ability
to quickly isolate and resolve performance issues wherever
they arise in each stage of the application lifecycle. These
capabilities among others enable Web applications to handle
thousands of online orders and transactions 24x7, providing
a happy holiday shopping experience for customers and a successful
sales season for e-tailers.
About Wily Technology, Inc.
CA Wily Technology, a division of CA, is the market-leading provider of Enterprise Application Management solutions. By providing end-to-end visibility into customer transactions in real-time, CA Wily's products enable companies to successfully manage the health and availability of their critical Web applications and infrastructure. CA Wily's collaborative management approach allows enterprises to rapidly detect and diagnose application slowdowns and failures, and better assess the impact of application performance on business success. This means better customer service, more stable revenue streams, and higher IT productivity. To learn more about CA's Wily Technology division, visit http://www.wilytech.com or call 1 888 GET WILY.
Introscope is a registered trademark and Get Wily and Management
360 are trademarks of Wily Technology, Inc. Magic Quadrant
is a trademark of Gartner Inc. in the United States and other
countries. All other trademarks or registered trademarks
herein are property of their respective owners. Other products
mentioned are the trademarks of their respective corporations. |
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