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Managing SOAs and Web Services

Loosely coupled service environments provide the flexibility organizations need to adapt quickly to changing business demands. But for all the benefits they deliver, Service Oriented Architectures (SOAs) introduce a new paradox: communication between disparate systems is simplified yet the environment into which these services are deployed is more complex. This complexity compounds the task of managing the quality of services. Considering both the number of services in place, and the many points at which they intersect—any one of which could bring down an application—how is it possible to ensure the health and availability of these services in a real-time production environment?

Enterprises must adopt an end-to-end performance management approach that looks at the points of integration as well as into connected systems themselves: services, web applications, and connected back-end systems. To meet the challenge of monitoring Web Services in these environments, CA Wily Technology offers a comprehensive Application Performance Management solution that allows IT teams to monitor critical services around the clock, detect problems proactively, and perform root-cause analysis when issues arise.

Learn more about CA Wily Introscope, CA Wily Customer Experience Manager, and CA Wily Web Services Manager

 

Learn More About CA Wily's Business Solutions

Ensuring Application Performance and Availability

Managing Enterprise Portals

Managing Service Quality

Managing SOAs and Web Services

Managing Customer Transactions

Implementing Six Sigma

Optimizing ITIL Incident Management



“Whether producers or consumers of web services, IT teams responsible for ensuring application performance and availability need the ability to detect services-related performance issues before SLAs are violated, to determine the exact nature of errors as they occur, and to resolve problems quickly before customers complain.” - SOA and Web Services: The Performance Paradox


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Enterprise Application Management