Financial Services
Bank on Wily to Deliver Application Success
Financial services organizations have some of the most sophisticated
and complex IT infrastructures of any industry. And, given
the continuing trends of industry consolidation, deregulation
and globalization, they are likely to get even more difficult
to manage.
After implementing
Introscope from Wily Technology, a global financial
services organization was able to increase their aggregate
application availability from 93 to 99%. In
addition, this firm realized a 50% performance
improvement on reaching their threshold targets for
a mission-critical online credit and debit application. |
Both commercial and retail banking industries rely on web applications
for core business functions. They don’t just support the business;
in many cases—as in stock exchange trading applications—web
applications are the business. When they crash, the consequences
can be catastrophic. Industry estimates for one hour of downtime
at a brokerage house average over $20 million per hour, and customer
defection after a negative experience can mean even greater costs
over time.
To meet customer needs and achieve business goals, financial services
firms require an end-to-end application management solution that
can help them:
- Manage customer, employee and partner transactions in
real-time with a single, comprehensive solution
- Optimize
consumer-facing online banking applications
- Ensure trading
and exchange platforms are always at peak performance
- Identify where in a composite application a
performance problems occurs, including applications, application
servers, databases, or legacy mainframe applications
- Meet
stringent Service Level Agreements (SLAs) and compliance
requirements
Leading financial services organizations including Citigroup, Credit
Suisse First Boston and JPMorganChase among others turn to Wily for solutions
that improve their understanding of their customer experience, and ensure
mission-critical applications meet mandated service levels.
Through proactive application management, financial services
firms are delivering superior availability and performance
of their applications, thereby improving customer service
and bottom line business performance. |
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