Application Performance Management
Today's mission-critical web applications
perform a number of important business functions:
revenue generation, supply chain management and the
delivery of essential government services, to name
just a few. For organizations deploying these web
applications, the success or failure of the business
depends on 1) the ability of end-users, or customers,
to complete transactions reliably and 2) the ability
of IT teams to find and fix problems rapidly before
service level agreements (SLAs) have been breached.
Thus, application performance management—ensuring
transaction integrity and user satisfaction—is
the key to achieving business goals through web applications.
Effectively managing for business and customer success is no
easy task. The increasing reliance on web-based applications
means that direct customer interactions have shifted
from business owners to IT. Business managers now
have limited visibility into customer experiences
and the success of business processes. As the first
line to the customer experience, IT must provide
the business with visibility into customer transaction
performance in addition to isolating and eliminating
complex problems throughout the web application environment.
Learn how CA Wily Application Performance Management can help you deliver superior services. View demo » (6.6MB Flash) |
CA's Wily Technology Division provides the
only comprehensive suite of products and services
specifically designed to achieve customer success
through monitoring and management of end-user experiences
and web infrastructure performance. These industry-leading
application management solutions offer IT organizations
deep insight into the whole web application environment.
They also bring the customer experience back into
focus for business managers who lack real-time intelligence
about customer satisfaction and the health of critical
business processes. Application performance management
solutions from Wily are an essential element of CA's
comprehensive Enterprise IT Management (EITM) approach
that enables you to securely unify and simplify your
complex and evolving infrastructure.
Request the Application Performance Management White Paper and Brochure.
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